We're here to help and would love to hear from you.

Whether you have a question about our gear, need help with an order, or just want to share a story from the trail, this is the place to do it. We're a small, founder-led team based in Taranaki, and we do our best to respond to all inquiries within 24 business hours.

Our Contact Details

Email (Best for all inquiries): hello@ultralight.co.nz

Phone: 06 273 8556

Frequently Asked Questions

1. When will the Ultralight Cooking System be available?

We are currently preparing for our official pre-order launch! The best way to be notified is by signing up to our 'First Believers' list on the homepage to get the exclusive launch discount and an email the moment we go live.

2. What is your 'Hike Lighter, Hike Further' Guarantee?

We stand behind our gear completely. Our guarantee gives you 60 days to test the kit on your own adventures. If you don't agree it's the best ultralight cooking system you've ever used, you can return it for a full refund. You can read the full policy details here: 'Hike Lighter, Hike Further' Guarantee

3. Do you ship internationally?

At this stage of our launch, we are only shipping within New Zealand. We hope to offer international shipping in the future as our small brand grows.